Service Manager
Tedder Equipment of NEA, Inc.
Tedder Equipment of NEA, Inc.
Bono, AR Bono, AR Full-time Full-time Estimated:
$50.
4K - $63.
8K a year Estimated:
$50.
4K - $63.
8K a year 4 days ago 4 days ago 4 days ago We are looking for a Service Manager to run operations within the business to ensure customer satisfaction and maximize return on investment by optimizing service department processes.
Grow profitable service labor sales and exercise disciplined expense control and attract, retain, and assist with development of department personnel.
Responsibilities:
Communicates, enforces, and monitors service department processes to ensure customer satisfaction Responsible for driving revenue, managing expenses, and generating profitability which meets or exceeds budget Ensures that all service warranty claims are processed within the required timeframe Schedules and assigns jobs and work areas to employees in the service department according to their skills and knowledge Coordinates logistics to and from all customers as well as internally and from suppliers to ensure units are received, setup/repaired, and delivered in a timely and efficient manner Reviews work orders for completeness and accuracy prior to customer billing Coordinates customer service calls Display problem solving skills with emotional customers, conflict resolution and being able to compromise Operates and maintains vehicles, tools and equipment required to perform job responsibilities Maintains a clean work area and performs work in a neat and orderly fashion Ensures all department employees follow all safety rules and regulations in performing work assignments Responsible for maintaining operational safety, security, and appearance of company assets, building, and grounds Job Type:
Full-time
Benefits:
Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Day range:
Monday to Friday Shift:
Day shift License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Tedder Equipment of NEA, Inc.
Bono, AR Bono, AR Full-time Full-time Estimated:
$50.
4K - $63.
8K a year Estimated:
$50.
4K - $63.
8K a year 4 days ago 4 days ago 4 days ago We are looking for a Service Manager to run operations within the business to ensure customer satisfaction and maximize return on investment by optimizing service department processes.
Grow profitable service labor sales and exercise disciplined expense control and attract, retain, and assist with development of department personnel.
Responsibilities:
Communicates, enforces, and monitors service department processes to ensure customer satisfaction Responsible for driving revenue, managing expenses, and generating profitability which meets or exceeds budget Ensures that all service warranty claims are processed within the required timeframe Schedules and assigns jobs and work areas to employees in the service department according to their skills and knowledge Coordinates logistics to and from all customers as well as internally and from suppliers to ensure units are received, setup/repaired, and delivered in a timely and efficient manner Reviews work orders for completeness and accuracy prior to customer billing Coordinates customer service calls Display problem solving skills with emotional customers, conflict resolution and being able to compromise Operates and maintains vehicles, tools and equipment required to perform job responsibilities Maintains a clean work area and performs work in a neat and orderly fashion Ensures all department employees follow all safety rules and regulations in performing work assignments Responsible for maintaining operational safety, security, and appearance of company assets, building, and grounds Job Type:
Full-time
Benefits:
Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Day range:
Monday to Friday Shift:
Day shift License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
